New process Documentation - Creating how-to guides that are actually useful

This short, 30-minute course on new process documentation is designed to teach individuals and teams how to effectively document and communicate new processes within an organization. It includes a narrated video, workbook, Template and How to Guide! The course equips participants with the skills and knowledge needed to effectively document new processes, ensuring clarity, consistency, and compliance within the organization. It emphasizes the practical aspects of creating and managing process documentation while fostering a culture of continuous improvement.

Riaan Du Plooy | Author Level 5

(0) 0 Students

What you will learn

  • New Process Documentation

  • Documenting a new process

  • Change management

  • Quality Control

  • Encourage Teamwork and feedback

  • Standardization

  • Continuous Improvement

  • Document version control

Course Content:

Introduction to New Process Documentation:
Definition and significance of documenting new processes.
How well-documented processes facilitate organizational change and improvement.

Purpose and Objectives:
Understanding the purpose and objectives of creating new process documentation.
Aligning documentation goals with organizational goals.

Identifying the Need for New Process Documentation:
Recognizing when it's necessary to document a new process (e.g., process redesign, introduction of a new system, compliance requirements).
The impact of undocumented processes on efficiency and quality.

Documenting Process Steps:
Best practices for capturing process steps, including text, visuals, and flowcharts.
Ensuring clarity and completeness in documenting each step.

Roles and Responsibilities:
Defining roles and responsibilities within the new process.
How to clearly communicate who is responsible for each task.

Documenting Process Variations:
Addressing different scenarios and variations within the process.
Creating process maps for alternative paths.

Data and Metrics Collection:
Integrating data collection and metrics tracking into the new process.
Identifying key performance indicators (KPIs) and measurement points.

Standard Operating Procedures (SOPs):
Developing standard operating procedures for the new process.
Formatting and structuring SOPs for easy reference.

Quality Assurance and Compliance:
Ensuring that the new process documentation aligns with quality standards and compliance requirements.
Documenting controls and checks.

Version Control and Documentation Management:
Strategies for version control to keep process documentation up to date.
Storing, organizing, and managing process documents.

Effective Communication:
How to communicate the new process documentation to relevant stakeholders.
Training and onboarding strategies for team members.

Feedback and Continuous Improvement:
Encouraging feedback on the new process documentation.
Incorporating feedback for process optimization.

Change Management:
Strategies for managing resistance to process changes.
Aligning the new process documentation with change management efforts.

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Meet Your Instructor

4.6 Rating
149 Students
Author Level 5
121 Courses
About Instructor

Riaan is a dynamic leader, coach, facilitator, Lean Six Sigma Master Black Belt with over 20 years of hands-on experience driving business results. Riaan is highly skilled and has worked across diverse industries internationally. With a degree in Chemical Engineering, Riaan started in the major breweries and bakeries in South Africa and was so dedicated to his work that he was often known to take his work home with him.


$ 15.00 $ 20.00

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  • Course Duration
    13 min 19 sec
  • Course Level
  • Student Enrolled
  • Language
This Course Includes
  • 13 min 19 sec Video Lectures
  • 0 Quizzes
  • 0 Assignments
  • 0 Downloadable Resources
  • 365 days after the enrollment
  • Certificate of Completion